Each time I meet with a new group, another organization, a different business…I am so encouraged by the opportunity that is in front of them. The social space provides us the most unbelievable opportunity…the ability to truly share our story.

Our story…our perspective is one of the most powerful voices. We now have the tools to share this story in a way that allows our audiences to truly see inside our slice of life, our organization, our company, our institution…through our eyes.

The social space allows us to paint the picture for others to enjoy. We share information, pictures, real time information in way that large traditional outlets could not achieve a few years ago. With the ever increasing audiences using outlets like Tumblr, Blogger, Facebook, YouTube and other social outlets…we create our own social space. We can create a message that allows people to connect on our terms, creating the viral effect that repeats our message.

Storytelling is powerful. Whether if it is the use of video, a blog, a Facebook group, a hashtag chat…our excitement can translate for others to enjoy and share.

We will never be able to measure the social space…NEVER. We can create metrics to measure hits, growth in followers, likes, +1′s, and other bean counter important pieces…but nothing can measure the human effect. We are moved by pictures, stories, and the human elements that drive us to connect.

Just today I noticed Mack Collier’s update on Google+ and it had me thinking…

I have to agree…I like the 2nd lesson learned: “People respond better to ideas and experiences they can relate to”…YES! We are humans and we want to connect, so we are telling our own social story. Now we have the tools to reach so many more people in a shorter amount of time. If we spent less time equating the social space to the technology and more about sharing our story…we could really create some tremendous movements.

We want people to pull back the layers of our story…to see life through our eyes!

There was a wonderful discussion on #Blogchat Sunday night surrounding how do we find inspiration to blog when we are faced with writers block. Great discussion and great question. I think this is a bigger question than just blogging…it is a creative writing question.

Blogging is a digital display of  our most passionate thoughts. It is the place to share our ideas, our thoughts, our visions, our business…it is our editorial voice for online ownership. Blogging is very personal.

So how do we take something so personal and put it to paper, as the old cliche goes. What makes us sit down and type away, and share our thoughts with a mass audience. It comes from inspiration…it is the connection between our ideas and how we articulate these ideas in a digital paradigm. Most people think blogging is just about writing. Some of the best blogs are more that just words, they are pictures, videos, podcasts…they are the visual representation of our thoughts.

In order to understand the question how to find inspiration to blog or write…we must figure out what inspires us. Inspiration comes from connection…how we are able to connect with our ideas and articulate those ideas in a way for others to consume. How, when, where do I find inspiration? It is about trust and listening. We have to trust our instincts and listen to the little creative bug that says, “that is a great idea…so you better write it down.”

Blogging is more than just inspiration. Inspiration comes at the oddest times for me. It might come at 4am when I am laying awake in the bed. It might be standing in the shower. It might be when I am riding down the road. But when a creative thought comes across my mind…I know I must find a way to document and articulate that thought. If I am driving, I might try to record some audio of my thoughts. If it is in the middle of the night…I might pick-up my iPad and jot down some notes. If it is a visual image infront of me, I might pull out my camera and snap a picture.

Blogging is more than just writing…it is capturing and articulating media. So many people preach that we must use pictures, video, and other digital mediums to grab interest or even leverage SEO. Yeah…those are great thoughts. But as a documentary storyteller, I think we should use those mediums to articulate our thoughts. We should use video when video explains our thoughts better than the written word. We should use images or pictures when reinforcing our written argument. We should use audio from a podcast or MP3 when sounds bring meaning and depth to our explanations.

Blogging is more than just communication…it is illustrating our digital thoughts in a way so the visual world can see our world view. Blogging is the one time we can combine all the visual and digital means to share our thoughts. We have the ability to help our audiences navigate through our story.

So where do we find inspiration…make sure we are truly connected to why we write, why we blog, why we share. Trust that if we are not inspired to write, blog, or even share…to trust that inspiration will present itself again. We just have to be willing to listen to our creative inspiration…and share those thoughts.

***Image is from Christina Berry’s Blog: http://christinaberry.me/inspiration/

Here is a question that I think plagues us creatives…those times when we feel we lack creativity and passion. Enjoy the eighth question in this series from the Clemson’s Leadership Summit 2011.

Do you recall a time when you lacked creativity and passion, but needed it to be successful? What was your emotional response to the situation? What lessons did you learn from it? Do think those lessons are still relevant for today’s leaders?

Everyday I battle the ability to deliver creatively! I get paid to be creative and to be passionate in the way I deliver this creativity. Creativity strikes when I do not expect. I cannot force it to come to fruition…it is like an old, dependable friend who chooses to visit when you least expect it.

Some of my greatest ideas have come to fruition in the middle of the night. I have won all my awards from 3am inspiration. I remember working in Phoenix, producing a story of a lady who broke out of South Phoenix and welfare, working to get her life back on track. We had been following her story for months…tracking her progress from the rundown apartment with a littered front yard…to a new home and new job. I just could not figure out how to put it all together. To write the words, to weave the interviews, to expose the moments in time that bring an audience to the edge of their seats. I lived an hour away from the office and at 3am…I sat up in my bed, jumped in the car, raced to the station, and edited the story. This was when Avid and FCP were not available on cute little MacBookPros. We had large computer systems to edit.

We have to be willing to listen to our hearts and when inspiration comes to visit, just like that old friend, we have to be willing to capture that moment in time and exercise that creative passion.

Here is this story below that I was referring, big thanks to my partner Laurie Raymond from KPHO-TV for her great reporting!

So I just finished up a fun project with my friend Melanie Lux and the South Carolina Bar Association…and it is was a blast. My friend Melanie Lux brought me in to help with this video project, profiling different attorneys across South Carolina. The whole goal was to tell stories of different attorneys and share them in a social space for others to share.

So many stories, so many perspectives, so many different legal backgrounds.

I have been working with my friend Andy Arnold for over a year and a half, and I was glad he was chosen as one of the attorneys to be included in this campaign. His background and passionate approach to the legal profession provided a rich perspective for this campaign. He has a powerful story to tell, as you can see in his video above.

The goal was to meet with twelve different attorneys, capture, and tell their story. Then we used YouTube as the hub of the campaign, leveraging the rich SEO opportunities from the largest search engine. This “mothership” provided the homebase to distribute these stories through other social communities, social outlets, and digital distribution points.

Each attorney shares with their friends, posts them to their Facebook profiles, embeds in their websites…creating a rich social web for this legal message. I love it…telling stories and leveraging the social web to share a message that a community can connect.

Working with Melanie Lux provided a polished approach to these messages and allowed us to integrate some traditional marketing as a part of this campaign. You can read her interview in MidlandsBiz.com.

If you want to look at the rest of the stories from South Carolina attorneys, go to YouTube.com/SouthCarolinaBar.

The other day, I was having a long creative session with a new client and the topic of ethics was the basis of our discussion. Yes, how can we tell stories without morally compromising an organization. Let’s dive into this a bit.

First, how can we tell stories of those who have benefited from the organization’s mission and are not compromised as leverage for public awareness. What do I mean? Imagine an organization wanting to tell their story, and as their mission they help people during tough times. But in order to explain their mission for the public at large to understand, they ask people to explain how the organization has helped them.

This brings up two ethical dilemmas:
1) privacy of those being served by the organization
2) the ethical barometer of the organization

We are all very passionate about a cause, we are all very passionate about sharing the story of our cause. But are we passionate enough to share the stories of those we serve, even though privacy is an issue, as a means to promote with an aim for helping the greater good? What is the greater good? Who is to benefit from the stories to be told? The people who have suffered and now have chosen to share to benefit the brand, the people who could learn from this experience, or the people who could learn that an organization exists and go seek help?

Let’s take a few scenarios:

First, think about Joplin, MO and the tornados that have ravaged this small town. In the age of social media and digital awareness, many flocked to help these people. Many people felt the need to give, donate time, or just go see with their own eyes. But there are many digital media enthusiasts who jumped at the opportunity to go capture the story, the many horrifying stories for personal benefit. Specifically, going to Joplin to capture stories to put on their blog, put on YouTube, shoot a documentary, raise awareness in a fashion that benefitted them personally, leveraging this horrible time for their personal gain.  So many organizations wanted to be the first to report, grab the SEO, share it on Facebook….all for personal gain.

For you naysayers, I understand the public awareness this coverage brings for this international story.  I understand that these digital media stories brought tremendous awareness, thus influenced tremendous giving, donations, and public outreach for those who suffered this horrible event.

But this leads me to my next scenario…Hurricane Katrina. I was on  the ground the day after the storm hit. It was my job to go to the outlying areas surrounding New Orleans and capture stories, those explaining what had happened in their area. We journalists were the only means to communicate what had happened in the outlying areas…because all the communication channels were destroyed.

So many times, I would drive up to a house, town, area and someone was outside looking at the area and they were emotionally charged.  At what moment do we begin to capture those stories when those individuals are in a state of panic and cannot make the conscious decision that what they’re sharing emotionally could be shown around the nation. This is and has been a huge ethical debate in the journalistic world. Who is winning here, who is benefitting from this story…especially if the journalist is recording with the camera because he/she knows this will win them some huge awards.

So, let’s implement this into telling stories inside businesses, non-profits, and organizations. Where does your ethical barometer lie when considering telling a story from inside your organization? Do you have the best interest of the person in mind, or do you have on your digital marketing cap, seeing the potential viral reach of a story?  Are you leveraging this person’s story for personal gain? Are we conscious of the potential outcome from this story?

I see both sides of the issue…the one that sees the public gain from hearing a story and the desire to protect one’s story from the digital community. I do not think each of us can say exactly where we stand on this issue. Each person cannot say they have a hard line they can draw because each story is contextual and is affected by our own daily, personal biases.  We as digital communicators need to be conscious of our decisions when we plan a storytelling strategy. We have to create a thoughtful plan that includes implications of telling stories that might ride the ethical line. But whose ethical line are we riding?

These questions lead me to my final thought…the velocity of the digital world and need to share as a derivative is blurring the ethical lines of storytelling. The need to share online, to collect information, has become competitive in nature. This capitalist idea has created the need to share the same content faster than the next, to generate SEO back to our blogs, websites, and other portals. Digital communicators are competing online for a stake in the SEO game…to gain a piece of the digital pie. This digital velocity accelerates during times of big digital news.

So where does this leave us? It leaves us in a place to seek and understand where we hang out in this ethical continuum of  digital storytelling? Are we seeking to leverage stories for our personal gain or for the best interest of the great good. Are we raising awareness or just creating more noise in the digital spectrum?

There is nothing better than a thank you phone call. We creatives live for the day when our clients call us and say thank you. But not only those thank you calls that just say thanks for our hard work, but when the client shares with you something where you can tell they can see the final product through the same lens as you so passionately created it.

Today was one of those days. I had worked hard on a 25 minute documentary, telling the stories of thriving rural churches in Western North Carolina. These stories were shown at an annual conference for close to 2000 people to enjoy. The purpose, to reinforce that the United Methodist Church is thriving in rural communities across the western part of the North Carolina.

From stories of communities teaming up to provide free dinners to communities, to churches in the middle of farm land creating communities around pre-school child care. In the middle of all these stories, there was one very special moment. A special interaction between a pastor and child.

They call it the Welcome Table in Andrews, NC. All are welcome to come and enjoy a free dinner. Many come because they enjoy the fellowship, many come for a good, home cooked meal. Many faces, many people, joining together to provide a sense of community at the table of good food. The pastor of Andrews United Methodist Church agreed to chat right in the middle of the big gym where close to 100 people were enjoying dinner. During a very passionate part of the interview, a young boy came up and gave the pastor a hug and said thank you! It gives me chill bumps as I write this post.

Today, I received a call from my friend who hired me to take on this project. The first thing he wanted to share was the heart felt reaction from the room of 2000 people when the boy hugged the pastor. The Bishop leaned over and told him, “you can’t stage a moment like that!” No you can’t…you just have to be in the right place at the right time.

I am thankful for phone calls like these…just thankful!

This just made my day! Just made my day!

This post is in response to a great post by Margie Clayman’s Post: “Does Passion Pay The Bills?”
It was also feature as a response to her thoughtful post!

For over four years now, I have been preaching to my clients and my business relationships to write passionately. I have been writing in my blog about passionate writing for close to six months. I am a firm believer in passionate writing and telling rich stories. Do I think passionate writing in the context of a blog secures business…maybe yes and maybe no. There is no universal right or wrong answer. But I know this…my business is built around clients and relationships who have the same passion and fire for the advocacy we choose. I write with heart and passion and I encourage those I work with to do the same. I encourage them to dig deep and find the stories in their organization that brings passion to their readers and audiences.

Passionate writing and storytelling does a few things. First, it allows our audience to see the world through our lens. For that moment in time, they can see life through our senses. We want to help our audiences, our communities see our view as if they were sitting in a theater and their peripheral vision disappeared, fully engaged. This is true sensory engagement, allowing the audience to feel our vision.

From a business standpoint, passionate writing via a blog is a credibility piece. When we meet someone for the first time, they go out and “Google” us. They look at our digital resume. Our blog is a part of that digital resume. We want potential business relationships to make the right choice by wanting to work with us. This passionate writing allows those potential clients to see our viewpoints, understand our positions, relate to our business practices. As entrepreneurs, we want to work with people that are equally as passionate. So this allows potential business relationships have a barometer on our business practices. Writing passionately, with focus, allows potential relationships make an informed decision.

I do not think writing passionately is this new digital discovery that is going to break open the spectrum of blogging. Blogging is just another tool that allows readers to connect with our thoughts. Why not use it a way to reveal the true editorial side of our business. It is the place where we can communicate in our own voice…that is how blogging began. Writing about the topics that make us get up in the morning and enjoy life is what fuels our fire. And if people connect with us through our passion, then it is time well worth it…IMHO.

Passionate writing in the blog paradigm is a no-brainer.

You know…sometimes it is better to just let your customers do the talking. Yes sir, in this world of marketing…sometimes it is better to get it straight from the horses mouth. Well, that is what Young Office thinks…so they set out to tell their story through the eyes and ears of their customers.

Building customer relationships is key in this world of business, especially in a service industry. Customers talk and they share. My grandfather always preached to me the importance of his customers and the personal relationships he forged. These relationships were not forged just over business deals and exchanging of goods/services for payment. These relationships were forged by listening, taking a personal interest in the lives each one of his customers.

Just yesterday morning, I got up early just to go sit and chat with one of my customers. It was not about business, it was not about projects…we chatted about life, good books to read, and just being entrepreneurs. Their is something to be said for getting to know your customers on a level beyond the daily grind of business. Some people like to keep business and personal separate, and I respect the way they forge relationships.  I choose to share a little about me and hope that my customers will share a little in return. Hopefully over time, that mutual respect for business will turn into mutual respect on a personal level.

That is what I think Young Office has…mutual respect on both a personal and business level with not only their customers but also their vendors. As I was going from customer to customer, interviewing each business person for the video project above…I learned a lot about Young Office. I did not learn about furniture or office environments, I learned about their relationships. I learned that they know how to listen and they know how to work on a level of partnership with each person/group they serve. Each person I interviewed from oobe, Greer Memorial Hospital, the bounce agency, USC Upstate, and Delta Apparel; the message was the same. They had an earnest trust for Young Office, trusted them with not only a costly investment for their office environment expertise…but also they trusted them with their relationship.

You can learn a lot from talking to one’s customers…that is why customer stories are so powerful. You are letting your customers spread your message and empowering others to take notice of your belief in relationships.

I had a recent chat with a large philanthropic organization about their social media usage, successes, and challenges. They hired someone over a year ago to help manage their social strategy and now they were trying to measure success and justify positions and commitment. As we chatted, I was listening to their metric for success…it was centered around the number of dollars raised and how this “perceived” social awareness has driven individuals to give.

This conversation really had me thinking about ways we could re-tool and rethink the approach. They were using mainstream approached to social awareness with outlets like Twitter, Facebook…using these outlets to promote events and build connections. But the more and more I looked at what they were doing…I had no idea what their story was all about. I had to search and understand why I should “Follow” the conversations, why I should be a “Friend.”  I was not even sure who I was talking to, a brand, a person, a large entity.

So I challenged them to start telling stories, case studies of how these philanthropic dollars help the individuals. I would not find stories of success in their digital space, stories that justify the dollars being spent on research The research that helps people. So…I started drawing!

Social Media does not raise the money. Social Media and online tools are just tools of credibility and connection. Yes…we can connect online and build virtual relationships, but giving hard earned money happens because of a relationships, some due diligence, and checking the facts. Checking the facts, the credibility piece, is where the Social Story is so important.

When I meet someone who is talking about giving to a foundation, an event, or idea…it is through a relationship. A real person. We meet, we chat, then I learn more about the cause. Afterwards, I go home and sit down and start searching online. I begin to read websites, get on chats, follow people on Twitter that share those interests. I begin to build online relationships as a part of this credibility search. This is where the social space is such a great tool, it is the PR/Marketing tool that puts information and people at the fingertips of those who are searching to make a decision.

Telling stories works and it works well. So how can we tell stories in the digital space so  when people are searching for information, it is readily available? Well…it starts with the mothership. You have to have a mothership that is the digital home for all the stories. This is the place where all digital, web traffic will go for the audiences to enjoy. This mothership has to be dynamic, meaning it has to have recent information and continually updated.

In this situation, I would start three processes:

1) Start A Blog – The purpose here is to tell rich success stories in the organization. Write a new story once a week, one that touches the heart of the cause. Once a week, find a new success story and describe what makes it so special. Let it be passionate, let it be rich with ups and downs. Let the textual words of these stories grab at the hearts of the readers.

2) Video Record Stories – Use a flip camera, iPhone, some digital video device to capture tiny moments in time that show the life of the story. Is it the moment that a person has been cured of a disease, or did they get to go home from the hospital, did a child get a toy, something that visually represents emotion…the moment in time that grabs the emotion of the event. Put these stories on a YouTube channel, then embed them in the blog posts.

3) Take Lots Of Pictures – Use a digital camera to show pictures, images of the stories. Show happy and sad faces, struggles, excitement, emotion. Use visuals to paint the picture of the story. Put these images on a Flickr account and embed them in the blog.

All three of these things are centralized on the blog, showcasing passionate stories of the philanthropic organization. Spend months writing, recording, and capturing these stories. Each time you capture a new story, share it with your friends on your social outlets. Do more that just post links to the stories, but tell us why this story meant so much to you to share. You have to be just as passionate in your sharing as you are in your writing of the post.

Over time, you are building a library of stories, case-studies. These can begin to become focal points of your PR/Marketing exercises. Sharing the stories as campaigns. Imagine billboards, tv spots, brochures being created around these stories of success. All driving traffic back to the blog where people can read more. Imagine your PR campaign, sharing these stories with media outlets, enticing them to come write about the stories for their audiences. It all starts with stories and putting them in one spot. Build a library of stories over time.

Write passionately I say…

Blogging is so hard to wrap our heads around. Finding our voice is even harder. We sit down to write and nothing comes out…nothing translates to from our head to our fingers. Who are we talking to…who are we trying to relate. Are we trying to write to inspire ourselves or writing to inspire others?

Sometimes it takes defining our motives…looking deep inside to define our voice and and defining those who we are writing with and for.

Do we write to meet a length quota or do we write without recognition of length, unknowingly fulling our space inside the walls of our blog…inspiring thoughts to inspire others. We write for ourselves but we write to be “read”. We want to articulate…we want to connect…we want to be heard.

So why do you write. Do we write to fulfill other people’s parameters or do you write with the same passion you find in life.  Are we so wrapped up in the technology that we forget to write our thoughts that bring inspiring thoughts to our daily lives. Watch out, we might say something that inspires another person…and create a culture of change.

We must write…write what drives our soul. We must ignore the constraints, forget the technology, forget the competition, and write the inner most passion that makes us get up in the morning and conquer the world.

We are entrepreneurial writers at heart…we believe in our ethic…to write passionately.