I have a few passions in my life, my lovely wife, my family, teaching, and telling stories. The semester is about to begin at Clemson and I teach Business Writing. It is listed by the registrar as English 304 and housed in the Department of English as an Advanced Writing class. This is actually kind-of funny, I enjoying writing…creating a story that resonates with an audience. But I am not the most technically/grammatically proficient when it comes to articulating my thoughts. I get emails all the time from people reading my blog criticizing the way I write. Well…I write in an conversational tone, mainly as a stream of consciousness. I write to articulate my passion…passion is the key word.

Regardless…I am getting excited. Extremely excited. The semester is getting ready to begin. I get to put away business twice a week, and work with the next wave entrepreneurs. ENGL 304 is set-up to help students articulate thoughts and ideas using business communication to tackle the business world. If you look at the boiler-plate syllabus, we are supposed to teach students how to write proposals, memos, resumes, emails, etc. But…this ENGL 304 instructor will be working with students to learn how to use these tools to become business leaders. I am teaching how to become thought leaders and build business relationships using these tools.

My ENGL 304 class also has the sole responsibility to execute three events this semester,  NetworkBash 2010: Ignite, Excite, Engage! Three events strategically planned to allow students to build career relationships. Three events:

NetworkBash 2010
Ignite: September 8, 2010
Excite: October 6, 2010
Engage: November 4, 2010

Three events, three opportunities, three great ways for students of ENGL 304 to build a great connection point for other Clemson University students, engaging and having real conversations with potential employers. We have partners both financial and strategic. We work with the Michelin Career Center, Clemson Alumni Association, and the Advanced Writing Program. Our financial partners are to come, but last year we worked with the Consortium for Enterprise Systems Management, Enterprise Rent-A-Car, CH2M Hill, Immedion, and Tiger Properties.

So the point…each event will have an individual theme, bringing students and employers together to build relationships. Not to talk about a resume, but to learn more about each other, ultimately helping students learn the value of connections and relationships.

NetworkBash: Ignite (9/8/10) is designed to prepare students for the Career Fair put together by the Michelin Career Center on September 15, 2010. Students will interactively learn interview skills, how to pitch themselves, and ultimately how to get beyond the resume.

NetworkBash: Excite (10/6/10) is designed to allow students to learn how to use different Social Media techniques and technologies to build relationships.  This will be a discussion around different Social Media(s) and how they can help each of them open the door to career relationships.

NetworkBash: Engage (11/4/10) will be coordinated with the Clemson Alumni Association the Thursday before the NC State Football weekend. Alumni can can come into to town a day early (before the football game) and spend time with students networking, sharing how they built the relationships that helped them professionally.

The best part about these events, ENGL 304 students helped design and will help execute these events. They will use Business Writing as the fundamental technique to put on an event that ultimately will benefit their long-term goals.

This event was a product of a group of students in the Spring of 2009. One day I was teaching the class how to use Twitter to create a clear and concise elevator pitch (take their pitch and write it in 14 characters). One student looked at me and said, “this is great but I need to get a job and I am not sure how to get in front of the right person to use these skills.” So we decided to begin putting together an event where students and professionals could come together and network. Not just using the typical resume interaction, but really network and have a conversation that build a relationship. Here we are and this will be the third iteration of NetworkBash. I am excited! I am passionate…this is why I teach.

How many freaking hats to do we wear? As entrepreneurs, business people, business owners, marketing professionals, whatever it may be…we wear so many freaking hats. With all of these social media technologies sprouting up faster than the hair on my face…we are constantly trying to figure out how we use them, for which audiences, and which brand.

Yep…these hats we wear…they are our brands. Really, think of all the brands we represent under our own umbrella? At any point in time, we are involved in at-least three to five different things where we have to take off one hat and put on another. Currently, I juggle four different hats…the company I am own (Bobby Rettew, LLC), the class I teach (Business Writing at Clemson), my personal life (home life, family, marriage, etc.), and the collegiate networking event I have developed (NetworkBash at Clemson). Each of these hats support the overall brand of Bobby Rettew. But each one of these hats, these brands are like subsidiaries of a bigger company umbrella.

Why is this important…as more and more communication tools emerge and social media technologies help us communicate…we have define & develop each brand so that we know how to communicate while we are wearing each particular hat (brand). You have to define the brand before you can figure out how to communicate the brand. So step back and think, what is the mission statement of each brand. Define it…when you put on that particular hat for that brand, what is your mission statement. Now the mission statement for that brand is more than just the mission statement of the company itself, but how you represent that company.

Example, let’s take Bobby Rettew, LLC for a second…it is one of the hats that I wear. Let’s write the mission statement for this brand:

1) Bobby Rettew, LLC is a messaging company that uses new media and social media to produce and distribute the message online.
2) Bobby Rettew is the principle owner of Bobby Rettew, LLC as a storyteller, message creator, new media producer, videographer, and non-linear editor while also handling all marketing and public relations.

So when I put on the Bobby Rettew, LLC hat…I am constantly trying to find new ways to market and spread the word about our services while servicing the clients that we represent.

Now….how the hell do we deal with all the ways we communicate for each brand…each hat we wear. I have to keep things separate to try to manage. For starters, I have separate email addresses for each brand, each hat that I wear. But hold on…there are so many freaking different ways to communicate..and so many hats…and so many audiences.

Well…each hat that you wear, each brand you represent has specific audiences and specific ways to communicate to those audiences. Using LinkedIn might make sense to communicate as I wear my personal brand but might not work while wearing my Business Writing at Clemson brand. We have to define each method of communication for each brand and how we use each method.

While I am wearing the personal Bobby Rettew brand, I use Twitter, Facebook, LinkedIn, Blog, email, video, and Face-To-Face. But each one has different communities, different ways we interact, and different ways we use that technology. BUT EACH IS DIFFERENT…and they are only ways we communicate.

OK…step back for one second because not all of these work for all communities! Not all of these work for all of your brands! Really…if Twitter is not appropriate…THEN DO NOT USE IT!

So, how do you figure this out? Get out a piece of paper and draw a triangle. Label each point with Purpose, Audience, and Delivery. Then above the triangle, write the word Context. The context is the brand you are trying to communicate. Identify the audience and the purpose of the brand…then list all the delivery methods (Twitter, Facebook, Face-To-Face, Video, Email, etc.) that would work to meet the audiences needs. Choose one, two, three, or all of the above.

Why am I writing this….because there is a lot of hype about social media technologies and they are growing not only in numbers but also market engagement. As these social media technologies grow, more groups are engaging from both an audience perspective and from and marketer perspective. Throw this in the bag of tricks with all the other tools that we as practitioners use to execute our strategies. It is becoming more and more important to identify why and how we use each tool to meet the audiences needs.

So many marketing professionals are starting to blend the strategies of one communication strategy to the next. Each communication strategy is not a one size fits all. This is evident in the increase spam we receive in email, less engaging Twitter followers, a Fan Page invite for every cause that has some sense of life, and blog after blog after blog entry that has no purpose other than just increasing the digital footprint.

Hello friends…did you know that print still works, television advertising is still affective, Face-To-Face is alive an breathing, and word-of-mouth is the most powerful of all. Each of these is a technology…each with an inherent purpose. So here is the real reason why I am writing this…we (including me) need to sit back and identify why and how we are using each of these technologies to meet the needs of the audience and the purpose of the brand. There is a fine line in capitalizing in a new technology when it is only a technology.

I am writing this to myself, to remind myself that I am a practitioner that represents the best interest of my clients and their brands. How are we helping our clients wear their hats, their brands, and communicate their message. If the hat fits and the megaphone is working….then lets communicate the brand. What hats are you wearing and how are you communicate those brands? I am not a brand strategist…I am just a professional communicator.

As a small business owner and an entrepreneur, one of the hardest challenges faced is how to balance time between working in the business and working on the business. That in lies a critical distinction. For a business like mine here in the Upstate of South Carolina, I have to consistently looks for ways to refine and strengthen my business model. I am a Storyteller and I make money off of telling others’s stories using video, digital media, and social media.

If you are self-employeed or own a small business, you have probably started at day one doing both. It goes in cycles, you spend lots of time growing your business and when you take on clients, you then focus on serving those commitments. This is a good business cycle to have, so we should maximize our time and remember that when are not racking up billable hours, we need to grow our business.

Defining our terms:

Working On Your Business
This is when you are spending time and energy away from those billable hours to do the following:

1. Business Development – seeking out new business opportunities, partnerships, or forging relationships and creating a plan.
2. Working the Numbers – spending time not only servicing the books (finances) but also thinking strategically how to grow your business financially. Creating budgets for growth areas and contrast them with what is necessary to operate your business.
3. Marketing – spending time working on your business message and delivering that message to the right audiences, using the right mediums. Creating and evolving your marketing plan and budget.
4. Seminars/Conferences – spending time to grow as a business owner. Seeking out venues for you to meet like minded people and those who can help you grow.
5. Rest – spending time away from your business to enjoy family and friends…the things that make you smile. ROR is crucial for reflection and critical for ROI.

Working In Your Business

1. Generating billable hours – working with your clients to serve or satisfy your contractual obligations
2. Business Development – executing time to pitch those clients, meeting prospects, generating proposals for your next set of billable hours.
3. Servicing the Numbers – making sure that you are keeping up with your invoicing, liabilities, expenses, and operating costs. This is crucial to do weekly, monthly, then quarterly to get ready for Uncle Sam and his state friends.
4. Servicing your relationships – writing thank you notes, taking a client to lunch, making follow-up phone calls, things necessary to be considered your clients “go-to” person.
5. Marketing – executing daily, weekly, and monthly your marketing strategy.

It is my belief that a small business owner should spend the same amount of time on Working On Your Business as the billable hours your generate when you are working in your business. For every hour you bill a client, you should spend that same amount of time growing your business.

I have been really enjoying the conversations lately on #blogchat, hosted by Mack Collier (@mackcollier) on Twitter. The weekly Sunday night chat is wrapped around blogging, and this past week was specifically geared towards monetizing your blog. Why do we blog? Seriously.

Businesses and organizations use blogs for many reasons, but I think it is specifically to position themselves as thought leaders in a specific discipline or arena. It is a great way to have an immediate position on a topic or ideal and generate traffic when audiences are looking to consume information. The ulitmate goal, drive traffic to your “mothership” in the hopes to gain some monetary goal or position a viewpoint to raise some awareness.

My wife has been blogging for over two years. She has no reason what-so-ever to gain any type of moentary position from her posts. She used it as an outlet when dealing with the loss of her mother and our two children. It has become her outlet to articulate thoughts, connect with others, and theraputically sooth the soul.

So why do we blog? I honestly think…we as humans just want to be heard and we want to connect with like minded individuals. Whether it be gaining business from our thoughts or connecting with loved ones, we use it as an outlet to organize thoughts.

So why do we as business owners blog? This is why I am writing this post. It is more than just the SEO perspective. It is more than gaining business from blog posts…even though we will not admit it. Blogs are a place to articulate our thoughts and help us keep focused in our business. This iterative process requires time and thought to critically think, “why are we dedicating time to an outlet in the hopes to generate cash?”

Blogging takes focus! It requires us as business leaders to write a mission statement for the blog. The blog is our sounding board for business, our credibility platform to justify to the world we know what the hell we are talking about. It requires us to define a goal for each post and justify whether it warrants a post, then focus it to specific key words that closely align with our business objectives.

Blogging is our creative outlet to work through creative ideas. Through this online discourse, we find ourselves creating an argument for a great project, a great proposal, a great business plan, or even just get some responses on an idea.

Some of the smartest marketing gurus and most successful business people have successfully found a focused voice in their blog. They have a community of followers, a one stop focus group (or usability testing facility) for ideas and thoughts. They have used their blog as a platform to successfully write their business plan. We should learn from them…because it has probably taken them lots of time and diligence to refine their blog, their online business plan.

Big-box business have a hard time wrapping their heads around how to “monetize” a blog because the voice is way to big. They are having to go micro and use individuals within the organization to focus the objectives. But…they use other marketing platforms to generate their own equitable “SEO”.

Our thoughts are our voice, if focused they will engage those with like minds. When you hear the heavy blogging gurus talk about focus…it is more that just focusing the blog, it is focusing the business of writing the blog.

After spending two days attending the InnoVenture Southeast Conference in Greenville, SC…I started to think about one of the speakers from the CHPRM’s Conference I attended last week. OK…let’s back-up for a second. Two different conferences, how in the world am I relating these two totally different topic areas: healthcare marketing and innovation/entrepreneurship?

CHPRM’s is the Carolina Healthcare Public Relations and Marketing Society who puts on two conferences each year, one happened this Spring. The opening speaker was a man by the name of Scott Regan who was talking about how to build a better brand. He said one thing that stuck out in my mind,”Be authentic! You have to be aligned: your head, your mouth, you heart, and your feet.” Hmm…makes sense. He then charged us with seven questions:

1. Who are you?
2. What is your product?
3. How is it special?
4. How is it different from others’ similar offerings?
5. How can I demonstrate it’s trustworthiness?
6. How can I demonstrate I am contemporary?
7. How can I demonstrate cool?

As I walked through the InnoVenture Conference this past few days, I was surrounded by entrepreneurs, medium size to large companies, non-profits, etc. giving 15 minute presentations. These were more than just presentations but more like pitches. Each had to tell what made them special and what they needed to be successful, their elevator pitch. Some real good, some not so articulate. As I sat there…I thought about those seven questions and Scott’s quote: “Be authentic! You have to be aligned: your head, your mouth, you heart, and your feet.”

Creating messages with groups, whether it be a video message, direct mail piece, web landing page, or even a print piece…you have to think as it being a mini-elevator pitch for that particular situation. You have to get rid of the clutter.

I compare writing and executing a 30 second television spot and even 140 character tweet the same as an elevator pitch, asking myself those seven questions. It is easy to sit down and write a presentation for a pitch knowing your time is unlimited or even more than 30 minutes. But imagine having to to trim it to 5 minutes. It is just as hard as writing that same message in a 30 second spot or even a 140 character tweet. You have to be aligned, head, mouth, heart, and feet.

I was writing a script for a small business the other day and one of the first things I asked them to do is write out a one page description of their company’s message. From there, I sat down and spent time talking with them, challenging thought, presented opposing view-points, and began extracting a message. I am looking for that pitch, that memorable piece that if you were riding the elevator with Donald Trump, you would shake his hand, tell him what you do…enough so that you leave him with a taste in his heart to want to ask you to jump off the elevator and talk more.

I would much more prefer writing a memorable pitch, a memorable script, or a memorable piece of marketing that can achieve more in 140 characters (or 30 seconds) that two pages of boring non-sense. OK…I have written 2 hour documentaries and produced long form work that warranted story development, but the principal is still the same.

So what is my point here in this long drawn out madness? We have to be memorable, authentic to survive in this crazy game called business. It is healthy for us to ask ourselves those seven questions and not only apply it to our message, but how we do business. From state supported universities to major big box companies to small businesses…we are trying to leverage what we can to succeed. We have to be aligned in-order to be authentic.

I was talking with Russ Davis from Sandler Sales Institute today as he was explaining how he helps groups become successful. I felt like he and I were speaking the same language, helping people define their objective, understand their audience and goals, and refine the message…drill it down until it is memorable. That Russ Davis…he is a smart guy and so is Scott Regan and John Warner of InnoVenture. Where do you want to go and what do you need to get there? Ask yourself the seven questions and remember to “Be authentic! You have to be aligned: your head, your mouth, you heart, and your feet.” I need a dose of my own medicine!

There is something about walking through the halls of innovation. Feeling the overwhelming assurance of our ability to innovate, generate ideas, connect with like minded people, and push forward. There is something refreshing, moving from one hand shake to the next, from one introduction to another, and feeling the sense that connections can help us conquer the possible impossibilities.

This is the “pipeline of game changing opportunities.” John Warner has brought us together, empowered our intellect, inspired our creativity, and provided the platform to “connect together in our enlightened self-interest.”

Why is it that we strive to go attend a two-day event, one that has evolved each year….what are we in search of? Hmm…could it be that we are entrepreneurs at heart? We want more than the status quo, we want to find people that can not only help us solve the problems that seek to understand, but meet people and share. It all starts with a handshake.

As we looked around, we found ourselves in a sea of possibilities, and the room was filled with a sea of problem solvers, seekers, ad diverse set of individuals looking for what we are looking for: the common ground that binds us together…innovation.

Where else can you find a room filled with over 500 people listening to a revolving door of entrepreneurs, big business, big ideas, angel investors, people with solutions, people looking for solutions…a sea of opportunity. Where else can you find more human connection happening faster than the transactions in the Blue Cross Blue Shield server farm. Whether if it was an entrepreneur, a big box business, or someone offering a solution…the isles between the chairs were like the sea waters being split providing an angelic pathway from the crowd to the presenter…connecting diverse groups, talking innovation and collaboration.

I want to be a part of this..yes. I want to take my idea to the next level. I want the assurance that it is possible to find someone to help me develop a plan, guide me to funding, inspire me to keep pushing, ground me in the reality, and cheer with me during my successes. Then, I want to be a part of a place similar to Plato’s Republic…a place of sharing, sharing ideas, sharing knowledge, building our knowledge economy.

Where else can you listen to a wireless information provider talk about distributing video to devices and immediately be followed by a appliance provider thinking about the possibility of having video content provided on the face of a refrigerator. Then, both sitting down side-by-side and having a conversation. WOW!

Where else can I be empowered by the COO of Michelin Americas Research Company to think big about the possibility of reducing friction between the tire and the road for energy efficiency; only after being empowered by a lawyer talking about bringing one of the biggest airliner manufactures into our knowledge economy of South Carolina. Where else can I here from someone who wants to help entrepreneurs connect with Angel Investors right after someone seeking new ideas to present to automakers in Detroit.

It is possible! It is in our DNA! It is in our language. We can do it…we can create this knowledge economy right here in South Carolina and become the poster child for open innovation…globally.

Where else can I have a few brews right beside one the greatest examples of open innovation, bringing the academy and private sector together under a common vision. How inspiring is it to see each person clap and cheer a deserving award, knowing we felt a little closer to those around us because we wanted; hoped one day to be honored by that very award just named. It is like a new fraternity was formed, a fraternity of innovators…we know that feeling, that dream, that reality that we can almost touch.

Thank you John Warner, thank you for connecting us, inspiring us, and creating a language of innovation right here.  The future is right here…among us. Like Dave Bodde said,”Entrepreneurs are wanted!” We are all entrepreneurs…open innovation is fun. The sea of open innovators is right here. Just like Dan Wooster said…”We are story shapers.”

Times are changing faster and faster everyday. As technology evolves faster  than we can breathe…and as it evolves, we need people to help us with it, understand it, and sell us a strategy to implement.

Web strategy of 2010 has evolved into business communication strategy. Creating and monitoring revenue streams as we create and monitor conversations…well actually the technology that distributes these conversations and messages.

I think back to when I was in undergrad at Clemson. My freshman year (1992), no email and the only knowledge of the World Wide Web was this thing called Gopher. I remember I could use it to find my girlfriend’s class buildings at Appalachian State University. By my sophomore year, I had email and the WWW became a new idea on Clemson’s campus. By my junior year, Clemson was teaching web design and development classes. While I was in college, major AD & PR agencies were building strategic communication strategies and the computer geeks were creating webpages.

Now…here we sit in 2010, the new age AD Firm is the web/new media agency: building business models around web strategy as a communication plan that drives revenue. It started out as going paperless to save money, but now communication strategies are sold to drive revenue not only for the organizations that buy the plan but for the firms that are selling the strategy.

Why the discussion…I have been studying and trying to understand the evolution of the new media business models. Watching and researching the retainer models for web and new media firms that are not only creating an updated web presence but also building relationships with C-Level executives for long term ROI.

I have been talking and visiting with companies everyday who are caught in similar positions. They are staffed with creative professionals that handle all the graphic design and communication planning for their communication strategies. These companies are staffed with “traditional” media execution but scrambling to create and implement web and new media strategies. Many companies staffed with seasoned professionals trying desperately to get up-to-date with these web, social, and new media concepts. These same companies are staffed with interns that are training professionals how to evolve and adapt practitioner concepts into new technology.

Web strategy companies come in with big retainers and big ideas…visions of solving problems capitalizing on the current deficits in knowledge in many mid to large size organizations…”how can we make our web presence better and drive traffic to our message.” The new age AD Firm is today’s Web Firm….staffed with Presidents/CEOs, project managers, business development professionals, designers, developers and a board of directors. These board of directors made up of investors and visionaries capitalizing on the new wave of messaging.

It is a new world order…we are buying iPad’s and Androids as fast as we consume information. We sit and watch HDTV on our couches while we sit and surf the Internet with our Mac Book Pros and posh laptops. We are texting as we drive down the road while answering phone calls and listening to Pandora. Information velocity has a new derivative…information velocity. It is a new world order. And what is the next evolution? Hmm…Mobile Media Firms will take over and create the new strategies as business communication strategies with brick and mortar offices in every city.

How will we as practitioners stay relevant though this accelerated evolution of business and technology strategies. Hmm…maybe just keep on telling stories. BTW…I realize I might be one of these groups I am talking about…taking part in the new world order.

Over the last few months I have been thinking about how the educational system here is South Carolina  is changing and being forced to change. For the past few years, state funding for higher education has continued to drop substantially, each year forcing institutions of higher learning (that depend on state funds to operate) redefine how they support the demand. Well, there are two scenarios to this business proposition, raise the cost of a public education and/or seek more and more private funding. But before going down that thought process, I want to back up a few minutes.

Currently, my wife and I have been put in a position to support (both financially and parentally) my wife’s younger sister Susanna. She is a rising junior at the College of Charleston studying history. For the past two years, after Sarah and Susanna’s mother died of breast cancer, we have been helping Susanna navigate this convoluted financial-aid maze. From applying for expensive and inexpensive student loans to finally being eligible for grant monies, there is a serious conversation concerning “return on investment,” picking a educational path that is going to yield a direction post graduation that provides either a job paying a good wage or moving on to a graduate level education. But what is the ROI on a history degree? That conversation is soon to come.

We are just one of many families having this conversation right now, educational dollars spent should be taken just as seriously as a house purchase. When it is all said and done, one family can spend or borrow close to $7K – $10K per semester. These dollars add up and can come close to a $50K-$80K investment for a four year education. There is a serious business model behind providing loans for those to get a “quality” education. Think about it for a second…it is a like a revolving door behind the rising costs of education and the educational tracks being offered, but…are those tracks market driven?

As a side note, this blog post comes after a Saturday morning conversation with John Warner, he made me think more about market driven education.

More and more degrees are being offered, more and more dollars are being borrowed, more and more institutions are getting fatter, and now we have educational institutions moving away from market driven education. Each day I walk into another Panera Bread where the cashier working is a recent college graduate with a marketing degree and no job. Take a look at my wife’s MA in Professional Communications, she has yet to find a job using that degree. She worked in Manufacturing for close to five years becoming a strategic buyer and then became burned out and now teaching pre-schoolers. She was sold this degree track right out of undergrad at Lander on the fact she would find a high paying job, yet no one helped her in finding that job. It was not market driven…at the time. Side note, she and I graduated with our MA’s right after 911, the market was rock bottom.

So what are we seeing, educational institutions are starting to get back to basics. They will begin doing a couple of things. Identifying market driven degree programs that make sense and begin cutting programs that basically have no funding. As funds continue to decrease from the state, institutions like Clemson, USC, and other state supported schools will begin moving closer and closer to privatization. Now they will not become “Private” but they will be supported by private sources that have a vested interest in the types of programs that will be offered, supported with a pipeline of talent educated to fit that market need.

Clemson University was founded to provided the “Common Man” of South Carolina a technology and mechanical education to solve the agricultural problem in the state.

From Thomas Green Clemson’s Will
“My purpose is to establish an agricultural college which will afford useful information to the farmers and mechanics, therefore it should afford thorough instruction in agriculture and the natural sciences connected therewith — it should combine, if practicable, physical and intellectual education, and should be a high seminary of learning in which the graduate of the common schools can commence, pursue and finish the course of studies terminating in thorough theoretic and practical instruction in those sciences and arts which bear directly upon agriculture, but I desire to state plainly that I wish the trustees of said institution to have full authority and power to regulate all matters pertaining to said institution — to fix the course of studies, to make rules for the government of the same, and to change them, as in their judgment, experience may prove necessary, but to always bear in mind that the benefits herein sought to be bestowed are intended to benefit agricultural and mechanical industries.”

What type of education is necessary for the “Common Man” of South Carolina today? One of the “new technologies” is automotive innovation as seen with the creation ICAR. What other innovative, market driven, educational tracks will be created and be supported through private funds? This will be decided because in 2011, the federal stimulus money provided to subsidize the short fall for the 2010 academic year will be gone, and the fat will have to be trimmed and the deficit will have to be managed. You can read about the impact on Clemson in President Barker’s Blog.

Over the past 50 years, especially during the rising and falling economies, their has been an upward trend in expansion of higher education degree tracks. More and more diverse educational opportunities were created either by the market or a vision. More and more dollars were spent by families in a competitive battle between educational institutions. Now, we will be getting back to basics. Degree programs that have a path. General education requirements will be re-evaluated and the new professors will be ones of innovation, entrepreneurship, and educational economics (bring true business value to the classroom).

There was at one time in this great nation the opportunity to get a law degree or a medical degree without a four year bachelorate education…why not today. Is it time to reconsider the four year track for a BA or BS and combine with graduate level education? How can we put value back in the education we pay dearly for and work hard to obtain. Right now, some of it is not worth the piece of paper that it is printed upon, but rather the interest it is accruing for those student loan payments we pay each month. We are paying ours each month as Sarah walks into the daycare classroom each day.

What about my sister-in-law working on a BA in History? It is our hope she will keep on studying to become a librarian after getting a Masters from University of South Carolina. That separate degree was not created for the job market but for the institution’s margin. They are in that cyclic process of creating new degrees just to make money.

The higher education system in South Carolina is fat and needs some trimming, not only from a degree offering stand point, but also from a market position. There is a need to critically examine the type of high dollar education that is being taught and figure out what is really necessary to provide a market bearing education.

So on this line of conversation, there are groups that are wanting to capitalize educationally with this current market. Take Blue Cross Blue Shield of South Carolina. Here is a group that makes money off of transactions. They are a company of IT professionals and they build their systems on COBOL. They are in a position to aggressively seek the next wave innovators to fill positions that are being vacated through attrition. The problem, it is not cool to go into “IT” anymore and the educational systems are not teaching COBOL. So Blue Cross Blue Shield of South Carolina has teamed up with educational institutions like University of South Carolina, Clemson, and others along with IBM to re-shape the perception and educational tracks for the world of “IT”. There is a market need and there is value in teaming up with high education to shape curriculum so that the Blue Cross Blue Shields of the world can capitalize on the new emerging talent. This entity is know as the Consortium for Enterprise Systems Management and is based in Columbia, SC. This group is a marketing engine working with groups to change the face of “IT” and educate and recruit the new talent but educate and reshape our educational system from K-12 to higher education.

So ask yourself, if you had to do it all over again…what would you study? Would you study your passion or what the market would bear. Maybe it is a combination of both, but it is time to shift that conversation back to where there is a need in the market for job opportunity and growth. Or…is a higher education truly standardized just for jobs or theoretical education? The pendulum is swinging back and it is time to figure out what is up next for our new leadership. That leadership are those students, our children, our future, our legacy. Remember, it is up to us to help shape our future…the decisions we make now will shape how we, our children, and our children’s children will live one day.

So on Tuesday, March, 23, 2010…President Obama signed into law the new health care reform bill. In the months, days, and hours leading up to this bill becoming a law, there are LOTS of voices in complete opposition to this piece of legislation. There are even people in agreement there is need for reform, but this is not the best piece of legislation to achieve the goal at hand. There are states currently working overtime trying to pass legislation to block this federal law.

So here is the context, I am a thirty-six year old husband who owns a house, small business owner, helping a 23 year old pay her way through college, shopping to afford healthcare. This piece of legislation speaks to me…provides me some sense of hope. But, there are so many that believe this is not the correct path. But I have not heard one time, one suggestion that would be an alternative to this plan. Seriously, for all those who do not like this legislation, who are screaming out loud against this new law, what is your plan? What is your recommendation? What is your alternative?

So…here is your chance to let me know what you would propose. I want to be educated. I want to know what you think is the alternative? The current system is not working…I want reform. What is your reform. I want you to use the comment section to sound off with your alternative. I will approve all who write legitimate ideas, not party bashing ideas…real, legitimate ideas that provide people like me an opportunity for healthcare. I want to see if you can live up to the screaming and articulate a proposed solution. No foul language, no party bashing, no slanderous accusations….a real idea with real vision. Prove it…back it up.

Let’s see what you have!

So I have been thinking a bit about all these various discussions relevant to Social Media and how to measure success. People want a metric…they want to measure something! Whether it is the “SIZE” of the community, the number of leads, or the amount of revenue generated, etc.

I just read an excellent blog post by Amber Naslund titled: “How I made $100K with Twitter.” This was such a great post, but what I walked away from this post was this simple point, you get as much as you put into it. I know that sounds so elementary, but it is so true.

“The magic in making money with social media isn’t that the site or social network becomes a revenue center itself. I didn’t sell stuff on Twitter. I gave people access to me and my expertise, and paid attention to when the time might be right to talk business.” Amber Naslund, Radian6

So what are we trying to measure? If we are business people,  we want to know that we will get something in return for the time we invest into this medium. If we are a large company, we want to measure the scale of time as it directly relates to the revenue or sales it generates. If we are a cause or advocacy group, we want to measure the reach of our message; basically how many people we can communicate and get them reciprocate the message.

This is what I want to measure:

• Connectivity is increasing: I want to know that my community is growing and I can continue to connect with other smart people.
• Revenue is increasing: I want to know that the number of people I am reaching has some direct effect on the revenue I generate.
• Generation of New Ideas: I want my ever increasing connectivity to help me to become more innovative.
• My “Competition”: I want to be able to engage and watch what my “competitors” are doing as they innovate.
• Reciprocity: I want to know that if I am sharing, others are sharing back.
• Clicks: I want to measure if people are clicking what I want them to click.

I think of the ole education story. Remember back when we went to college, and it was hard to get up in the morning for that 8am class. Sometimes we would skip and wonder what we missed? Then there are some of us that might have been perpetual skippers and wonder why we could not get good grades. I was one of those people. But my academic advisor told me this, your success in the classroom dramatically increases if you just show up for class. Think about that statement for a second. Your success can be attributed to the amount of time you engage.

I think the same thing is true for any portal of conversation you choose to find value. The more you engage in the conversation, the bigger return. The key word here is conversation…not dictatorship. People want conversations, opportunities to grow, listen, and to be heard. People want to share with like minded people. If you are in the business world, they want to share business with people that understand how to solve their problems. This goes back to listening .

So here is my metric: I can directly correlate the number of times I listen to the amount of meaningful conversations I have, whether it is business or personal. If I listen, I can help people solve problems. If I am a good listener, then my network is big…AND if I can’t solve the problem, there is someone in my network that can probably help solve that problem.

What stories are you listening to today?

BTW, here is a good discussion Social Media ROI from Olivier Blanchard. I think the guy is smart and has figured this out.